Practice Sales Promise

As a company, we’re committed to supporting the Practice Sales Promise:

• We respect and observe the highest levels of integrity, and respect confidentiality.
• We will always agree terms and conditions prior to engaging in any formal work.
• There are no hidden fees and our fee structure will be clearly explained at the outset with complete transparency on who is liable for fees with any financial bias declared.
• We fully comply with the Information Commissioners Office and GDPR guidelines for Data Protection.
• We deposit all money held on behalf of clients in a separate designated account.
• We will treat all clients with dignity and respect at all times.
• We allow easy access to the Directors should it be necessary to complain about any aspect of our service.
• We will never put ourselves above the needs of our clients.
• We maintain an adequate number of technically competent and client focussed personnel thereby ensuring our high standards of service.
• We will immediately declare any foreseeable financial bias or conflict of interest.
• We will disclose any new material information impacting on a transaction at the earliest opportunity.
• We ensure all client information is securely disposed of using a reputable shredding company who issue a certificate of safe destruction.
• We will explain what we expect from you.
• We will carry out our work in a timely manner.
• We will respond promptly to your enquiries.

For more information, please call us on 0330 088 1156.