Over the last thirty years I have been an FTA customer and have had the opportunity to see, and experience, how this company works and has evolved.
The company began life with Frank Taylor, as a small business offering a highly efficient personal service to the dental profession. Over the years it has grown substantially, offering a multitude of diverse, but interrelated services. It has become a leader in the profession, and a benchmark for other companies, yet it has retained the main features so essential to a successful and growing business.
The staff are well trained, friendly and extremely helpful. As a lot of my experience in dealing with FTA has been telephone based it has been very positive. Calls are usually answered and if not, messages are responded to quickly. Also, emails are responded to, and acknowledged promptly and efficiently.
As a customer, I always felt FTA were doing their best on my behalf and genuinely putting my interests first.
Based on my personal experience and understanding of the challenges of the dental business I can recommend FTA as a company that has a good understanding of the dental business world.
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